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Terms & Conditions

Shipping & Delivery

Our commitment to our customers to give them online shopping experience that will bring them smiles even which means going an extra mile to achieve total customer satisfaction. We not only believe in shipping products but give our customers an overall satisfaction .

We ship domestic orders inside India free of cost for orders above Rs. 500. We are shipping through reliable reputed courier companies, products that are completely insured and reliable. Domestic orders (within India) & International orders would be processed and shipped.Delivery times vary from product to product & we have mentioned the same for each product. Most orders are delivered within 7 working days to any metro cities in India & International orders are delivered within 2 to 3 weeks to your destinations.

Customs Clearance for International Orders

For some countries, if the need arises, our carrier will have to get customs clearance for your goods before delivering them to you. Any additional taxes, import duties or customs charges levied in this process will be charged to you. You are liable to pay the carrier for those charges in such cases. So we recommend that you be aware of the laws and regulations governing the import of goods in the country where you want the items shipped.

Heavy Parcels

Some domestic bulk orders from our web catalogue are heavy and are shipped through surface logistics partners. These orders may usually take 2 to 3 weeks and their delivery may not be possible at a few select locations.

We do ship bulk shipment internationally. For exports, please send your query at and we shall get back to you.

Privacy & Security respects and protects every individual customers privacy which is very important for our business. we are pleased to inform you and kindly visit our privacy policy

Online Security Tips is committed to deliver highest standard of security on our systems, you as the end-user also have to play an important role to ensure that you are well protected when you use the Internet.

The following security system best practices are recommended:

  • Installation of anti-virus, anti-spyware and internet security software on your PC. Use it regularly and keep it up-to-date.
  • Take advantage of your PC's security features. Make sure your browser uses the strongest encryption available and be aware of the encryption levels of the sites and applications you use.
  • Regularly update your PC's operating system and Web browser software with the vendor's software patches and updates to protect your PC against unknown threat.
  • Do what you can to prevent unauthorized people from using your PC.
  • Change your passwords often. Be sure to choose passwords that are hard for others to guess.
  • To protect your password, it's important to change it periodically and keep your password private, since anybody who knows your password may access your account.
  • You also want to make sure you always log out when you complete an online session on a public computer or kiosk.
  • Use a different password on from what you use on other sites.
  • If you notice suspicious activity in your accounts, report it immediately to
  • Do not download or open any attachments sent to you by unsolicited email. Once opened, these programs may contain malicious programs that can damage your PC's security.
  • Be on the alert for phishing scams. Access Web sites by typing the Web addresses directly into your Web browser or by using Web addresses you have bookmarked, instead of via embedded links in unsolicited emails.

If you feel you may have received a fraudulent email appearing to come from, please contact us at +91 9920650797 or mail us at

Returns & Replacements main objective is to give complete customer satisfaction and a smiling experience after the purchases & delivery.

Since we are dispatching the products from manufacturing unit, there is through checking and quality control on our products before leaving the factory. Also before dispatch our team thoroughly checks every item before packing the same. However if in case if there is any manufacturing defects in our products we will readily exchange the same for you.

We commit that if there is a mistake of sending any manufacturing defective goods to you then the return courier cost will be borne by us. You can contact us through email or call us on +919920650797 or landline no. +91 22 25001008.

Please note that in certain products like gold pens, certain weaving effects looking like defects are not manufacturing defects but inherent nature of the product during production. Such items will not be considered for exchange as manufacturing defects.

The photos that are represented on our website have been provided to give you a visual representation of the product options available through However, due to variations in individual user's monitor settings, calibrations, color printing settings, and lighting sources, we realise that your product will not be an exact match to the colors represented on the site.

Please check quality and quantity of your products along with invoice before accepting your parcel, if it is damaged or tampered, refuse to accept the delivery parcel in case of any discrepancy or you can accept delivery only after putting appropriate comment on the proof of delivery.

Make sure that you return your products within 7 working days of confirmation in proper condition along with original packing. Include a copy of the invoice. Do not return used,damaged n worn out products.


Order Online

Ordering from is an easy and quick way to shop 24 hours a day. While browsing our store you can add item(s) to your shopping cart by clicking on "Add to Cart". You can easily edit quantities and colors in your "My Cart", located in the top right corner. When you are finished, click on the "Proceed to Checkout" button and you will be easily guided though the rest of the secure checkout process. Shop Now

Order by Phone

To order by phone please contact Customer Care at +91 9920650797, throughout the week, 9 AM to 9 PM (IST). We would be glad to interact with you n accept your orders.We will mail to you all thedetails of your orders.

Payment Pricing & Promotions


We Accept Payment via Major Credit & Debit Cards – Visa, MasterCard & American Express also we accept Checks, Demand Drafts, Wire Transfers &COD(cash on delivery). Our checkout process is encrypted with a 128-bit SSL certificate. This ensures all sensitive data, such as credit & debit card information and other billing/shipping address be processed securely without any compromise.

What is SSL?

SSL is short for Secure Sockets Layer, a protocol developed by Netscape for transmission of private and sensitive materials via the Internet. SSL uses a cryptographic system that utilizes two keys to encrypt data - a public key known to everyone and a private key known only to the recipient of the message.

Shipping Charges, Duties & Taxes

Domestic orders below Rs. 500 courier charges will be applicable.

All Domestic orders above Rs. 500 will be shipping free of cost.

International couriers will be prepaid by you before shipment, Duties will be applicable as per your custom tariff in your country.

All our products wherever applicable are inclusive of local Taxes.

Promotions & New Products

Promotions and NEW products will be available from time to time on, you will be frequently updated via email if you are registered to our Newsletter.

Tracking Orders

Email is sent to you after the Order is Shipped that contains the tracking number and name of the logistics partner. Visit the website of the logistics partner and enter the tracking number for your shipment details.

Blue Dart
India Post
Eastern Air Couriers
Quantium Solutions

Updating Account Information

  • To change your account information, just sign in on Once you enter your login information you will be brought to your account page, which has a sidebar menu to the left of the screen under the heading "MY ACCOUNT".
  • To change the way your name appears or your email address, click on the tab in the sidebar menu that says "Account Information".
  • To change your billing or shipping address click on the tab in the sidebar menu that says "Address Book". This will bring you to your address page, where you will have the options to click on "Change Billing / Shipping Address" or "Add New Address".
  • To subscribe or unsubscribe to the newsletter, click on the tab in the sidebar menu that says "Newsletter Subscriptions", where you will have the option to subscribe, or untick and save the box which says General Subscription.

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